TKM Customer Solutions
We Are TKM Customer Solutions
We make customized solutions. Our company integrates the needs of our customers to an infrastructure with state-of-the-art technology and specialized human resources. We make sure we have the best quality services.
At TKM we focus on delivering great experiences to your customers.
We implement projects for the following areas: Insurance, Government, Pharma, Transportation, Tourism, Marketing and Media, Technology, Internet, and Telecommunications.
Because of our exposure to all these different sectors and their specific requirements, we have obtained the following International Certifications: ISO 9001:2015 and ISO/IEC 27001:2013. Rest assured knowing that TKM prioritizes quality assurance to provide you with the most efficient results.
Business Processing Outsourcing
Business Processing Outsourcing is the best step you can take to help you get more efficient processes while reducing their cost. As a contact center specialized in outsourcing, we can provide you with an array of BPO Services to improve your business and its processes.
Our Mission
Offer the best possible service, attention and personalized assistance to our clients in BPO services. We will achieve the full satisfaction of their needs, as well as the welfare and loyalty of our collaborators.
Our Vision
Provide solutions with the highest quality, being a leader in BPO services. Additionally, we are supported by the use of cutting-edge technology and highly profitable services. We also provide custom-made solutions in our business relationships and in the development of our collaborators.
Our Values
Commitment
Act positively and responsibly, providing our skills with great sense of belonging.
Respect
Recognize in ourselves and others their own value.
Responsibility
A value that, in the consciousness of the person, allows you to think, manage, guide and evaluate their actions.
Loyalty
Fidelity to commitment, standing for what we believe and who we believe in.
Our Philosophy
We work hard to create a better future every day. As a result, we develop new ways of doing business and we believe in the power of our services.
Therefore, as our business grows, so do our responsibilities. For instance, we take into account that the impact of our actions is in our values, and it is a fundamental part of who we are.
In fact, our companies make constant efforts to offer more and better services every day. We are constantly increasing coverage, improving our infrastructure, designing new curriculum, and training our employees.
For us, it is essential to constantly improve our policies and specific actions to achieve excellence in our services.